Last updated: November 14, 2025

1. Introduction - Leven Vision's Commitment to Privacy

Leven Vision B.V. is committed to protecting the privacy of our potential and existing customers, partners, and users of the ParaScout AI system. This Policy applies to all Personal Data (as defined below) processed by us, including where collected or submitted through our websites, mobile applications, official social media pages, or through other channels online and offline related to marketing and product inquiries.

If you cannot, or will not, provide us with the Personal Data we reasonably require, we may be unable to provide you with certain information, goods, or services (e.g., scheduling a product demo).

Leven Vision B.V. is the controller for the processing of your Personal Data as set out in this Policy.

2. Personal Data

"Personal Data" is information or pieces of information that could allow you to be identified (e.g., name, email address, phone number).

3. Personal Data Leven Vision May Process

We collect Personal Data about you when you interact with us, including when you visit our website, request a demo, or subscribe to our newsletter. The Personal Data we collect may include:

3.1 Demo Request and Inquiry Information

When you request a demonstration or contact us, we collect information necessary to fulfill your request, such as your: Name, Company/Facility Name, Phone Number, Email Address, and reason for contact.

3.2 Newsletter and Contact Information

We collect your contact information so we can respond to your support requests, comments, or send you requested marketing materials and updates (only where you have provided consent).

3.3 Website Activity and Use Information

We collect aggregated, anonymized information about how you use our website (via cookies/analytics) to improve our site's user experience and marketing effectiveness.

3.4 Technical Information

We may collect information from your browser, computer, or mobile device, which provides us with technical information when you access or use the websites. This technical information may include device and network information, log files, and analytics information (see Section 7, Cookies).

4. Our Legal Basis for Processing Your Personal Data

Leven Vision B.V. relies on a number of legal bases to collect, use, share, and otherwise process your Personal Data, including:

  • Legitimate Interests: Where processing is necessary for the purposes of our legitimate interests, such as:
    • Responding to your direct inquiries, comments, or suggestions (e.g., scheduling a demo).
    • Ensuring the security and continual improvement of our website and marketing efforts.
  • Consent: Where you have explicitly consented to the processing (e.g., subscribing to our newsletter or accepting non-essential cookies).
  • Pre-Contractual Steps: Processing data to enter into a potential contract or service agreement (e.g., evaluating your lab's fit for a demo).
  • Legal Obligation: Where necessary to comply with a legal obligation, a court order, or to exercise and defend legal claims.

5. How Leven Vision Uses Your Personal Data

We use Personal Data we collect and receive to:

  • Fulfill Demo Requests: To contact you via phone or email to schedule and conduct the demonstration you requested.
  • Communicate with You: To provide support, respond to your requests, and send service updates or consented marketing communications.
  • Improve our Website: We analyze aggregated website usage activity (where consented) to improve our site's design and functionality.
  • Affiliates and acquirors: We may share your Personal Data with our affiliates or in connection with a business combination or similar transaction, provided the recipient is bound by the terms of this Policy.

6. Protection of your Personal Data

We employ reasonable protections that are appropriate to the sensitivity of the data to safeguard the collection, transmission, and storage of your Personal Data against unauthorized access.

7. Cookies and Tracking Technologies

7.1 What are Cookies?

Cookies are small files placed on your device by a website. We use cookies and similar technologies to enhance functionality and analyze usage.

7.2 Types of Cookies Used

  • Strictly Necessary Cookies: Required for the operation of the website (e.g., basic functionality). These do not require your consent.
  • Analytical/Performance Cookies: Used by third-party analytics providers (e.g., Google Analytics) to track how you use our website. These require your explicit consent.
  • Targeting/Advertising Cookies: Used to record your visit to our website and track your journey to show you relevant advertisements on other platforms. These require your explicit consent.

7.3 Managing Your Consent

Upon visiting our website, you will be presented with a cookie consent banner allowing you to Accept All, Reject All, or manage your preferences for Analytical and Targeting cookies. You can withdraw your consent at any time via the settings available on our website.

8. Your Rights

Under applicable data protection laws (such as GDPR), you are entitled to exercise certain rights regarding the Personal Data we hold about you. These rights include:

  • Accessing Your Personal Data: Requesting to see the personal data we hold about you.
  • Correcting Inaccurate Personal Data: Asking us to promptly correct or update any personal information that is inaccurate or incomplete.
  • Deleting Your Personal Data: Requesting that we delete your personal information in certain situations (e.g., withdrawing consent for the newsletter).
  • Limiting How We Use Your Personal Data: Requesting that we suspend the processing of your personal information.
  • Transferring Your Personal Data: Requesting that we transfer your personal data to you or a third party in a structured format (where technically possible).
  • Raising Concerns with Authorities: Filing a complaint with a data protection authority if you believe we have not fulfilled our responsibilities.

9. Legal Requirements, Retention, and Transfers

9.1 Retention Period

We retain your Personal Data only as long as it is necessary to provide the requested services (e.g., keeping your contact info until a demo is scheduled or for the duration of your newsletter subscription), subject to any legal obligations to further retain such information.

9.2 Legal Requirements and Transfers

The provisions concerning Legal Requirements and International Transfers remain the same, ensuring compliance with GDPR for your Personal Data.

10. Limitation of Liability

Even though Leven Vision has taken reasonable commercial steps and efforts to prevent your Personal Data from being accessed, used, intercepted, or disclosed by unauthorized individuals, you agree and acknowledge that Leven Vision cannot fully eliminate security risks associated with your Personal Data. You expressly acknowledge and agree that uploading, storing, transmitting, sharing, and/or allowing access to Personal Data and other information through our platform and/or other channels, and the use of our Services, are all done at your sole risk and responsibility.

You expressly agree and acknowledge that, except to the extent expressly provided for in any services agreements, Leven Vision is not liable for (i) any indirect, consequential, or punitive damages arising out of or resulting from your use of our website and/or platform or (ii) any loss, disclosure or use of your Personal Data or other information.

13. Links to Third-Party Services

Our Services may include links to third-party websites and/or platforms. We are not responsible for the content or privacy practices of such third-party sites. We encourage you to be mindful when following any such links and to review the privacy policies of any site that collects Personal Data.

14. Contact Us

Questions, comments, concerns, or complaints in relation to this Privacy Policy may be submitted by e-mail to legal@leven.vision, or via post to Att: Langegracht 70, 2312 NV Leiden, The Netherlands.